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Dutch customer service advisor

Guildford
Resourcing
Customer service advisor
Posted: 18h ago
Offer description

We're excited to be recruiting an experienced, Dutch-speaking Customer Service Advisor to join a thriving global organisation in a full-time, permanent role, where you'll play a key part in delivering outstanding customer experiences. Hybrid and flexible working available!

Benefits:

* Generous holiday allowance
* Pension plan
* Life assurance
* Private medical
* Annual bonus scheme

As the Dutch Customer Service Advisor, you will be responsible for:

* First point of contact for customers via phone and email
* Processing orders, up-selling additional products where appropriate
* Ensuring customers are kept updated throughout the order process
* Establish and maintain positive working relationships with customers

The successful Dutch Customer Service Advisor will have the following related skills / experience:

* Fluent in Dutch and English is essential
* Excellent communication skills
* Strong customer focus
* Good IT skills


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