Role: Lead Business Analyst
Duration: 5+ months
Location: Richmond, VA
The Lead Business Analyst is a strategic and people-focused role responsible for elevating the quality, consistency, and impact of the Business Analyst team. This position blends mentorship, analytical leadership, and cross-functional collaboration to ensure high-quality requirements, streamlined processes, and effective communication between business and technical stakeholders.
You will guide a talented team of 8-10 Business Analysts, shape BA standards and best practices, and help deliver enterprise-wide solutions that support organizational goals and improve operational efficiency.
Key Responsibilities
1. Business Analysis Standards & Requirements
* Establish, promote, and maintain consistent BA practices, templates, and documentation standards.
* Ensure high-quality business requirement artifacts (BRDs, RTMs, user stories, acceptance criteria, process flows, data requirements).
* Oversee requirement validation to ensure both business and technical needs are fully addressed.
* Review and provide constructive feedback on BA deliverables to reduce rework and strengthen solution quality.
* Ensure timely and complete delivery of BA artifacts to support project timelines and milestones.
* Promote testing approaches that address functional, non-functional, and data requirements.
2. Collaboration, Facilitation & Stakeholder Alignment
* Foster strong collaboration across business units, IT teams, vendors, and stakeholders.
* Act as a liaison between business and technical teams to ensure clarity, alignment, and shared understanding of business needs.
* Facilitate workshops, requirement sessions, and cross-team discussions to drive decision-making.
* Support change management efforts through consistent and proactive stakeholder communication.
* Work with product owners, project managers, and leadership to prioritize requirements, mitigate risks, and maintain project momentum.
3. Communication & Presentation
* Demonstrate exceptional written and verbal communication skills.
* Translate complex business needs into clear, concise, and actionable requirements and documentation.
* Tailor communication for executives, technical teams, and end users to ensure shared understanding.
* Present findings, recommendations, and project updates to senior leadership with clarity and confidence.
* Produce high-quality documentation that is accurate, structured, and easy to understand.
4. Team Leadership, Coaching & Continuous Improvement
* Mentor, guide, and support Business Analysts, promoting skill development, confidence, and analytical excellence.
* Identify improvement opportunities through process analysis, team feedback, and project outcomes.
* Recommend and help implement improvements to BA practices to increase efficiency and consistency.
* Ensure alignment with leadership and team members before introducing new methodologies or practice changes.
* Remove roadblocks, provide direction, and proactively address risks that impact BA effectiveness.
* Lead by example, demonstrating accountability, professionalism, transparency, and a commitment to quality.
Qualifications
Required
* Bachelor's degree in business, Information Technology, or a related field
* 7+ years of experience as a Business Analyst, including 3+ years mentoring or leading analysts
* Outstanding written and verbal communication skills
* Strong understanding of requirement elicitation, documentation, and process modeling
* Proven experience with Agile methodologies (Scrum and/or Kanban)
* Excellent facilitation and stakeholder engagement skills
* Experience working with enterprise-level applications or multi-module systems
* Proficiency with BA and ALM tools such as Jira, Azure DevOps, or similar
Preferred
* Experience guiding BA practice standards or supporting BA Centers of Excellence
* Experience with data governance, data integration, or data quality initiatives
* Familiarity with testing methodologies and ALM or automated testing tools
* Strong analytical and problem-solving skills, including the ability to use data to drive insights
Skills & Competencies
* Leadership and mentoring abilities
* Exceptional communication and presentation skills
* Strong analytical and process improvement mindset
* Excellent stakeholder engagement and facilitation capabilities
* High attention to detail and commitment to quality
* Ability to manage multiple priorities and support projects concurrently
* Proficiency with Microsoft Office Suite and process modeling tools
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