Join a fast-growing, market-leading provider of business IT solutions and managed services. Our client delivers cutting-edge, cloud-based technology solutions across multiple sectors and is renowned for innovation, service quality, and deep technical expertise. As the business expands, they are looking to strengthen their technical team with a talented 2nd Line Support Engineer. The Role This is an exciting opportunity for a motivated and skilled engineer to play a key role in supporting enterprise-level applications for a range of external clients. Working with Microsoft technologies — particularly Azure, C#, ASP.NET, and SQL Server — you’ll take ownership of support tickets from diagnosis through to resolution, ensuring a first-class client experience at every step. Key Responsibilities * Troubleshoot and resolve complex technical issues raised by the Helpdesk * Support and maintain applications built using Microsoft technologies * Collaborate with internal teams to ensure timely and accurate issue resolution * Maintain detailed documentation in line with company standards * Communicate effectively with clients and stakeholders What We’re Looking For We’re looking for someone who thrives in a fast-paced, client-focused environment and brings a solid technical foundation alongside strong interpersonal skills. You should have: * A degree or HND in Computer Science, IT, or a re...