We are seeking a compassionate and experienced Transformation Manager to lead a critical programme of change within our Adult Community Team, who are based at our Fair Havens site. This is a unique opportunity to shape the future of community-based palliative and end-of-life care, ensuring patients and those important to them receive coordinated, high-quality support in the place they call home.
Responsibilities
* Improve service delivery, systems and processes
* Strengthen team culture and leadership capability
* Enhance patient safety, experience and care quality
* Lead workforce transformation and organisational design
* Ensure seamless, responsive community care pathways
You will be a visible, compassionate leader, supporting teams through change, building capability and ensuring improvements are aligned to our values of care, compassion and integrity.
Working pattern
This is a highly visible role that requires a strong on-site presence to effectively support teams, build relationships and lead transformational change. The successful postholder will be expected to spend the majority of their time working across our service sites and community settings. We are committed to supporting flexible working and will consider requests in line with organisational needs and in accordance with day one flexible working rights. However, due to the nature of this role, a regular on-site presence will be essential to deliver its objectives.
Qualifications
* Registered Nurse (Adult) with current NMC registration
* Significant experience in community, hospice or palliative care services
* Proven experience delivering service transformation, change management or workforce redesign
* Proven experience of managing large teams, including absence management and handling employee relations issues
* Ability to lead complex change sensitively and inclusively
* Strong understanding of quality, safety, governance and patient‑centred care
* Excellent communication and influencing skills
* Experience working with multidisciplinary teams and external partners
* Clear understanding of Acas best practice guidelines
Havens Hospices provides specialist care and support for people of all ages who are living with incurable conditions and their families. Our specialist team offers a wide range of care and support options for patients and their loved ones, based on their needs and wishes. This can be in the comfort of their own home, in the hospices - Fair Havens for adults or Little Havens for children - or a combination.
Working at Havens Hospices allows you to give the gift of time to families, creating memories. Although you may not be giving direct care to our patients, your contribution will have an immediate effect on our care services.
In return for your expertise and passion, you will receive a competitive salary package, and most of all, by making the most of every day you work at Havens Hospices you'll be helping us continue 'Making every day count' for those who need us most.
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