Job Title: Test Analyst - Freight & Customs (Entry-Level to Experienced)
Location: Ashford, Middlesex - Hybrid
Type: Full-Time
Salary: £30,000 to £45,000 depending on experience level
About the Role
We are seeking a Test Analyst (Manual) with hands-on experience in customs declarations and freight forwarding to join our clients expanding Quality Assurance team. This is an excellent opportunity for someone from the fright/customs sector who is looking to move into IT and grow a career in software quality assurance.
While prior experience in QA or testing is a bonus, it's not required-our client is committed to providing full training for individuals who bring strong domain expertise and a passion for technology and quality.
About the Company
Our client are a leading provider of customs clearance and logistics software, supporting freight forwarders, customs agents, and logistics companies in efficiently managing import and export processes.
What You'll Do
* Apply your freight forwarding or customs operations knowledge to manually test real-world logistics software.
* Collaborate closely with developers, product owners, and other QA team members to ensure high-quality releases.
* Identify, report, and track software issues with clarity and precision.
* Build your technical skills and gain hands-on experience with modern QA practices and tools.
What We're Looking For
Must-Have Experience:
* Strong understanding of UK customs procedures and/or freight forwarding workflows.
* Excellent problem-solving skills and attention to detail.
* Clear verbal and written communication.
* A proactive mindset and enthusiasm for learning new skills and technologies.
Nice-to-Have (But Not Essential):
* Previous experience in a QA or software testing role.
* Exposure to Agile or Scrum teams.
* Basic familiarity with Windows environments and Microsoft Office.
* ISTQB/ISEB certification or equivalent qualifications.
* Experience with Azure DevOps, SQL, APIs, CI/CD, virtual test environments, or web-based UI testing.
Why Join?
* Join a friendly, supportive, and collaborative QA team.
* Receive structured training and mentorship in QA and Agile methodologies.
* Contribute to solutions that play a critical role in global logistics and trade.
* Enjoy great benefits, including:
o 25 days annual leave (rising to 30) plus bank holidays
o Company pension
o Private healthcare
o Employee discount scheme
o Group life assurance
Have freight forwarding or customs expertise and want to break into tech?
We'd love to hear from you-apply now and build a future in software quality assurance.