The Role
An excellent opportunity has arisen to join our centralised Facilities Operations Team providing operational support, technical input and governance to assist with business cases, technical pre-screening, establishing and monitoring all new and renewing line slips and binders across the GB business unit.
The role has been created to accommodate a growth in new facilities from GB CRB, including the widely publicised *Gemini Auto Follow Facility.
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In this role, you will be responsible for ensuring each facility is set-up and compliant using current binder and MRC standards. Each facility must be reviewed to ensure it provides efficiencies upstream in the broking teams and downstream into operations, including claims and accounting.
You will provide operational support for the renewal and ongoing management of facilities including:
1. The setup and renewal of master facilities to current market standards
2. Ensuring the facility and markets are set up in the Eclipse operating system
3. Supporting business units in the development of business cases for new and renewing facilities
4. Overseeing preparation of premium and risk written bordereaux
5. Administration of mid-term adjustments to market standards
6. Preparation of management information for governance group, business units and carriers
7. Maintenance of facilities catalogue and tracker
8. Query resolution – internal and external parties
Further specific responsibilities and accountabilities include:
9. Working closely with business units, provide guidance and advice on changes and developments impacting delegated authority contracts and MRC line slips
10. Conduct technical pre-screening checks to gauge and improve efficiencies of new and renewing facilities prior to formal governance group review
11. Collate information to support business case development for new and renewing facilities for business units
12. Providing latest version of draft Binding Authority Agreement / Coverholder Appointment Agreement (BAA/CAA) / Line Slip MRC wordings to business units
13. Ensuring all aspects of the facility set-up process are adhered to and Eclipse operating system is completed correctly
14. Final review of marketed BAA/CAA / Line Slips
15. Registration of the facility on internal and external registers
16. Collation of information required to support mid-term adjustments and preparation of endorsements for the market agreement by the business unit.
17. Ensure creation and submission of risk written and premium bordereaux as per contract
18. Provision of quarterly management information regarding facility performance for carriers in our insurer MI reporting
19. Liaison with 3rd party cover holders (where appropriate) to ensure effective set-up and management of the facility
20. Resolution of facilities related queries with internal stakeholders, wider WTW, carriers and auditors.