Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
Expected salary: up to £80,000 dependent upon experience.
Contract type: Permanent.
Working pattern/flexible working: Hybrid approach with office attendance on Tuesdays and ad-hoc meetings.
Location: Bracknell Head Office.
Key responsibilities
* Work as part of a team covering a spectrum of technologies in a hybrid enterprise environment.
* Drive and be accountable for business outcomes related to your services.
* Collaborate with Partners, vendors, and third-party providers to ensure effective service delivery and strategy.
* Manage operational risks and support business-critical issues, providing effective solutions.
* Act as technical authority during major incidents, coordinating responses and communication.
* Build relationships with stakeholders and understand the business landscape.
* Manage technology towers, influence network evolution, and work with diverse stakeholders.
* Own product backlog as Product Owner, defining vision and prioritising workloads.
* Ensure quality, efficiency, and cost-effectiveness in infrastructure management.
* Manage vendors to ensure security, stability, and performance of network services.
* Develop demand forecasts and manage third-party network services.
* Align deliverables with architectural and business strategies, producing business cases for change.
* Manage full lifecycle of network infrastructure with strategic roadmaps.
* Serve as SME and escalation point for your technology towers.
* Identify cost efficiencies and manage capacity and utilisation.
* Collaborate with Security Operations to shape policies.
* Work with other Infrastructure and Product teams to embed capabilities.
Essential skills/experience
* Deep technical expertise in on-premise and cloud networking technologies.
* Experience leading IT delivery in agile environments and managing managed services.
* Knowledge of agile methodologies & DevSecOps frameworks.
* Excellent communication skills for non-technical audiences.
* Strong commercial and operational acumen, with experience in building relationships.
* Technical expertise in SDWAN, WAN, MPLS, DWDM, Cloud Networking, LAN/WiFi, Firewalls, Load Balancing, UCaaS, CCaaS, SNS, TDM, Z, PCI, VPN.
Desirable skills/experience
* Degree in Computer Science, IT, or related fields.
* FinOps experience: budgeting, forecasting, cost optimisation.
* Experience in the retail sector, both physical and online.
At John Lewis Partnership, we support our business with innovative IT solutions, aiming to delight customers and maintain our reputation as a leading retailer.
We are modernising our technology and ways of working to meet customer needs with agility.
We invite applications for the role of Infrastructure Platform Lead (Networks) to lead key network towers including core networking, security, edge connectivity, and cloud networking. We seek motivated, innovative individuals to deliver secure, robust, and performant infrastructure.
If you are enthusiastic about network technologies and thrive in high-demand environments, we want to hear from you!
35 hours per week
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