Role: Specialist Cleaning Services Director
Job Status: Permanent/Full-Time
Location: London/South East
Vacancy Reference: VR/05275
Job Description:
Our client, a global leader in Facilities Management and specialist cleaning services, offers an exciting opportunity for a Specialist Cleaning Services Director to join their team. The role involves shaping, developing, and leading the specialist cleaning division to deliver world-class cleaning solutions. It requires a strategic leader with a strong operational background who can drive efficiency, innovation, and customer satisfaction while ensuring health and safety compliance. The ideal candidate will lead teams, strengthen client relationships, and identify new business opportunities to support growth. This is a chance to work with a forward-thinking company providing top-tier service solutions worldwide.
Responsibilities:
* Develop and implement a strategic vision for the division, focusing on growth, efficiency, and innovation.
* Identify new business opportunities, partnerships, and revenue streams to expand and increase profitability.
* Build and maintain long-term relationships with key clients, ensuring excellent service and retention.
* Manage high-profile contracts, ensuring contractual obligations are fulfilled and exceeded.
* Oversee daily operations, maintaining high standards of service delivery.
* Create and apply SOPs and KPIs to enhance efficiency and effectiveness.
* Lead, mentor, and develop a high-performing team, fostering a culture of excellence and continuous improvement.
* Ensure staff are trained and certified in cleaning techniques, health and safety standards, and best practices, promoting a strong safety culture.
Requirements:
* Proven leadership experience in senior roles within specialist cleaning services, facilities management, or related fields.
* Strong knowledge of cleaning techniques, health & safety compliance, and regulations.
* Experience in delivering operational efficiencies and service improvements in fast-paced environments.
* Commercial and financial skills to drive revenue growth and cost savings.
* Excellent communication and negotiation abilities to build stakeholder relationships.
* Passion for innovation, sustainability, and continuous service improvement.
* Ability to lead and motivate teams to high performance.
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