The Team The Data Services Team sits in the Data & Automation Function within the Service Operations Department, which sits within the Technology Business Unit. We deal with all management reporting requirements across all TalkTalk business units and industry regulators; scoping initial requirements and developing automated self-serve solutions, providing high quality, readily accessible, relevant, and accurate information to enable informed business decision making. We contribute to wider department goals of enabling TalkTalk to be a data driven business, which is achieved through expertise in stakeholder management, data governance, SQL, Power BI & Microsoft Reporting Services. Role Expectations Works collaboratively across the Report Engineering team to deliver reporting & data projects whilst taking a proactive approach to predicating the data needs of the business. Works with team members and the Report Engineering Manager to enhance and develop best practice within the team. Presents development project overviews to the team and other interested parties, providing both business insights and technical views as to how deliveries have been planned and issues overcome. Understands the systems and data used across TalkTalk including its products and processes to enable data enrichment and quality. Communicates, engages, and collaborates with a variety of stakeholders from senior management down to adjacent teams to understand key business questions & initiatives so that appropriate reports and analysis can be created to effectively monitor & understand business performance. Ensures the governance, security and quality of data is adhered to, following team specific and overall business data control & security policies. Develops repeatable, efficient, automated, self-serve reporting outputs using supported technologies, adhering to agreed best practice and principles ensuring end user experience is slick easy to navigate. Ensures all code is annotated and easy to follow by other team members. Pro-actively perform audits on data, reports, queries, and tables to identify weaknesses in data integrity or reliability. Troubleshoots issues identified in outputs or processing. Assists Report Engineering Support function with ad-hoc data queries and big fixes. Leverage’s experience of SQL, SSIS, Power BI, SSRS, AZURE DWH to build end to end “hands off” solutions. Must have: Proficiency with Microsoft reporting & data tools (preferably SQL, SSIS, SSRS, Azure DWH, Power BI). Performance tuning experience related to reporting queries. Familiarity with complex data and structures. Excellent interpersonal (verbal and written) communication skills to support working in project environments that includes internal and external teams. Strong analytical, conceptual and problem-solving abilities. ETL scripting experience. Ability to manage multiple priorities and assess and adjust quickly to changing priorities. Experience of developing end to end automated reporting solutions. Be Yourself. Make an Impact. Join Us. As a recognised Top 50 Inclusive Employer in the UK, we believe that diversity fuels innovation and success. We’re committed to building a workplace that reflects the communities and customers we serve. At TalkTalk, inclusion is part of our DNA – we’re all 100% human, and we’ve created a culture where you can truly be yourself. We’re not your traditional 9-5. We’re a dynamic, flexible workplace, and we’re excited to hear how you like to work. Whether you thrive in collaboration, focus better at home, or prefer a bit of both – let’s make it work. What We Offer Flexible hybrid working – with a minimum of 50% office presence to support teamwork and connection Collaborative office spaces designed for creative thinking and innovation Free on-site parking at our offices Generous holiday package – 25 days annual leave, 3 wellbeing days, and your birthday off (plus the option to buy up to 10 more days!) Private healthcare for all employees Competitive pension scheme and performance-related bonus opportunities Free broadband for all employees Life event gifts – celebrating milestones like marriages and births Inclusive employee networks – open to all, supporting peer connection and thought-provoking conversations Salary sacrifice scheme – save on dental, gym, and more Big retail and leisure discounts 3 paid volunteering days a year – because making a difference matters to us too