It's an exciting time to join Team TLH. We're on a mission to be the 'Number One choice for all Hotel Based Leisure in Torquay' with an ambition to be busy 365 days a year Our star-studded team is the key to delivering our mission and we want the best people in the Bay to be part of it.
As a Restaurant Supervisor, you will bring energy, personality and a great work ethic to our Hotel Restaurant team, creating a relaxing environment for our guests and leaving them excited to repeat the experience. You will be responsible to the Restaurant Manager and will undertake management duties in their absence.
The successful candidate must have previous Restaurant and Team Management experience, and be over the age of 18 due to shift times & occasional Bar work.
Your responsibilities will include:
* Overseeing the restaurant whilst on duty, deputising the Restaurant Manager in their absence.
* Drive excellence in the guest experience through continuous monitoring, and innovation, of service standards.
* Lead and motivate a team to achieve high levels of customer service.
* Facilitate effective communication with team members, to nurture motivation and a great team working environment.
Our values - STARS
Our values are integral to our business and guide how we operate at every level of the organisation. The ideal candidate's STARS values for this role are:
* Service – Ensuring the smooth running of the restaurant delivering exceptional service to our guests
* Teamwork – With supervisory experience and a passion for hospitality you will be dedicated to promoting the highest levels of colleague engagement, collaboration, and team working
* Attitude – Someone who can lead by example as well as get actively involved in the day-to-day business operations
* Respect – Being kind and considerate to all guests and other members of the TLH team
* Safe and Sustainable – To ensure that safe working practices are being maintained during food service times
What we have to offer:
As part of the TLH Team, you will be available to take advantage of exceptional company benefits including:
* Free use of the leisure facilities (during selected times)
* Discounts on Aztec Spa treatments and facilities
* Discounts on accommodation and Aztec Leisure memberships for friends and family
* Full induction to ensure you hit the ground running
* Free staff meals whilst on duty, when available
* Up to 28 days annual leave
* Workplace pension scheme (subject to eligibility criteria)
Hours and rate of pay
This is a casual role of up to 30 hours per week over 5 days, working split shifts (Breakfast & Dinner shifts) and requiring weekend availability.
Hourly Rate: £12.45 per hour.
About TLH Leisure Resort
Open 365 days of the year, TLH Leisure Resort is based in the heart of Torquay. Comprising four inter-linked hotels which include the TLH Derwent, TLH Victoria, TLH Toorak, and TLH Carlton Hotels on a single site. We offer a range of accommodation and shared entertainment plus the well-renowned Aztec Leisure brand, offering unique leisure and spa facilities to guests and locals.
Ready to apply?
Are you ready to join Team TLH? We'd love to meet you and discuss how you would be the perfect fit for this role. Please submit your CV and covering letter and apply online today. If shortlisted, we will be in touch to arrange an interview. If you are intending to park on site whilst attending an interview, please ensure you register your vehicle at Hotel Reception to secure free parking.
Job Types: Full-time, Part-time
Pay: £12.45 per hour
Expected hours: No more than 30 per week
Benefits:
* Canteen
* Discounted or free food
* Employee discount
* Gym membership
* On-site gym
* On-site parking
* Store discount
Work Location: In person