Allen Motor Group are currently looking to employ an Aftersales Administrator to join our Ford dealership in Basildon. Using your fantastic customer experience skills, you will keep the customer informed and consultant on their vehicles serving, answering any questions or queries they may have.
Responsibilities
* Updating customers on their vehicle and any potential work that needs to be done
* Ensuring all recorded information is accurate and stored correctly
* Invoicing and administrative duties
* Follow up calls to customers
* Ensuring adherence to all GDPR guidelines
But don't just take our word for it, see what Ash, one of our Aftersales Advisors has to say about the job! - https://youtu.be/YZZ5ddKnMjI
Job Details
This position is offered on a Full-time permanent basis, 47 hour working week, Monday Friday & 1 in 3 Saturdays, £30,000 basic salary and an OTE of £34,000 reporting to the Aftersales Manager.
Qualifications & Skills
No! Whilst we welcome applications from those with a background in an automotive aftersales/service advisor role, we understand that everyone started without experience at some point, so we relish applications from people looking to begin their automotive career with us. The key attributes and skills we look for in candidates are:
* Excellent organisational and administrative skills
* A full UK driving licence
* Great attention to detail
* A background in customer service and strong administration skills would be highly advantageous
* Experience using computer software systems
Benefits
* 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
* Fantastic discounts on MOTs, services and parts
* Life assurance benefit, at no cost to yourself
* Discounted gym membership
* Retailer discount portal with discounts from some of the UKs biggest retailers
* £1,000 refer a friend scheme
* Full training and support to develop and progress your career with Allen Motor Group
At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters.
To be considered for this opportunity please apply now
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