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Job Title: Payment Operations Managers (Fintech)
Industry: High growth fintech firm
Location: Remote – London-based
Employment Type: Full-time
About the Role
An exciting opportunity to lead our client’s day-to-day payment operations, ensuring strong reconciliation processes, compliance with internal controls, vendor management and service excellence across all payment flows. This role plays a key part in establishing a scalable, well-controlled operational framework.
Key Responsibilities
* Oversee end-to-end payment processing and reconciliation (across both fiat and crypto)
* Implement and maintain robust internal control procedures
* Manage vendor relationships and service level agreements (PSPs, custodians and other partners)
* Resolve queries efficiently across internal teams and external stakeholders
* Monitor, track, and report on operational KPIs
* Train and develop team members through cross-functional exposure
* Lead initiatives for process automation and operational efficiency
* Maintain and evolve a transparent and scalable fee structure
Key Requirements
Experience:
* 7+ years in payments or operations within banking, fintech or financial services
* Strong experience with reconciliations and internal control frameworks
* Proven track record in vendor management and operational problem-solving
* Demonstrated leadership and collaboration across teams
Nice to Have:
* Experience with IFS (International Financial Systems)
* Knowledge of crypto and digital asset payment operations
* Background in fintech or early-stage/startup environments
* Operational leadership and process ownership
* High attention to detail with analytical thinking
* Clear and confident communicator
* Risk-aware and compliance-oriented mindset
* Strong team builder with a collaborative leadership approach
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