Reed Recruitment are delighted to be recruiting for a Deputy General Manager in Armagh
Contract: Full-Time/Permanent
Reporting To: General Manager
Hours: Shift work including mornings, evenings, weekends and holidays
Salary: 50k
About the Role
We are seeking an experienced Deputy General Manager to support the day-to-day operations of a busy hotel. This role plays a key part in driving operational success, with a strong focus on food & beverage, guest satisfaction and cost control.
Key Responsibilities
Support the overall management of hotel operations including rooms, food & beverage and events
Lead and inspire teams through effective communication, training and performance management
Oversee food & beverage operations, ensuring high standards, profitability and guest satisfaction
Monitor budgets, control costs and help deliver financial targets
Manage recruitment, staff engagement and scheduling
Handle guest feedback and resolve complaints professionally
Ensure compliance with company policies, procedures and relevant legislation
Maintain strong relationships with internal departments and external suppliers
Carry out Duty Manager responsibilities as required
Essential:
Previous experience in a similar hospitality management role
Strong leadership and customer service skills
Experience managing budgets and driving profitability
Knowledge of food & beverage trends and operations
Strong organisational and decision-making abilities
Excellent communication and interpersonal skills
Proficiency in MS Office and hotel systems (POS/booking systems)
Ability to work in a fast-paced environment
What's on Offer
Meals on shift
Gym membership discount
Staff discounts
Uniform provided
Training and career development opportunities
Please submit an up-to-date CV today via the "Apply" link, or you can call the Branch and speak to Donna
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