VANRATH is delighted to support a leading Professional Services organisation in the recruitment of a Property Services Administrator. This is an exceptional company known for having one of the strongest workplace cultures in Northern Ireland, along with excellent opportunities for career progression. Hours: Monday-Friday (no weekend work) Contract: Permanent Location: Newtownabbey (Mallusk) office Progression: Clear development and advancement opportunities Salary: Highly competitive and fully negotiable, complemented by an excellent benefits package and outstanding progression prospects. Key Responsibilities Act as the first point of contact for tenants regarding urgent, routine, and adaptation works. Schedule customer appointments and set up events efficiently. Notify customers of planned workforce arrival times and allocate jobs to the appropriate trade or department, taking into account cost, customer service, and resource availability. Raise survey events for new COTs, adaptation works, and response jobs. Track progress of all jobs to ensure scheduled works are completed and PDAs are submitted accurately. Work closely with the administration team, supervisors, and management to resolve queries and review job progress. Communicate daily with client district maintenance officers and administrators. Monitor required completion dates, ensuring deadlines are met or appropriate extensions are requested. Handle customer queries and assist with complaint resolution. Maintain standards and processes to support the achievement of KPI targets. The Ideal Candidate Strong IT skills, including proficiency in Microsoft Office. Previous experience in scheduling, coordination, or planning roles. Preferred: Experience in a fast-paced social housing, property, or construction environment-particularly within maintenance-focused operations. A Degree or HND in a relevant discipline. For more information on this role-or to discuss other opportunities across Belfast and Northern Ireland-please apply via the link below or contact Jack Groves at VANRATH in strict confidence. From the moment I first engaged with VANRATH, the experience has been exceptional. The team demonstrates a rare blend of professionalism, efficiency, and genuine attentiveness that truly distinguishes them. They invest real time in understanding your skills, aspirations, and personal situation, and then actively steer you toward opportunities that genuinely suit what you're aiming for. I'd like to give particular recognition to Jack Groves, Conor Birch, and Sean Doherty, whose commitment and support made the journey incredibly smooth. Each of them consistently went above and beyond-offering straightforward guidance, arranging interviews at short notice, and making sure I felt fully prepared at every stage. Their communication was reliable, clear, and reassuring throughout the entire process. What stood out most was how forward-thinking the team was. Even when I wasn't specifically searching for a new role, they encouraged me to consider what was possible and swiftly connected me with positions that proved to be an excellent match. Thanks to their help, I secured a job that not only aligns perfectly with my experience but also energises me about what lies ahead. I couldn't praise VANRATH more highly-their expertise, dedication, and personal approach make them truly outstanding in the recruitment world. I would happily collaborate with them again in the future. Skills: Planner Scheduler property services admin administrator housing Benefits: Fantastic Benefits Package