Crewe ExamWorks UK Jul 23, 2025
Recoveries Manager – Ancillary.
Location: Crewe.
Company: Kindertons Accident Management
Type: Full-time | Permanent
Are you ready to take charge of debt recovery operations and shape the financial outcomes of a leading accident management company? Kindertons is looking for an experienced, results-driven professional to lead our Client Own Reversion recovery processes across GTA, Non-GTA and Protocol insurers. This is a dynamic, high-impact role that directly contributes to our commercial success and client satisfaction.
What You'll Be Doing
* Managing and maintaining relationships with key Sources and Clients
* Overseeing the Client Reversion process, ensuring adherence to procedures and maximising debt recovery
* Innovating new strategies to prevent ageing debt and enhance recovery performance
* Monitoring KPIs and producing insightful MI reports to support continuous improvement
* Leading cross-functional recovery projects and ensuring alignment across departments
* Motivating, developing and supporting your team to perform at their best
* Demonstrating Kindertons’ core values and ensuring legal and regulatory compliance
What You Bring
Knowledge & Experience:
* Strong technical knowledge of liability, case law, litigation prospects and the insurance landscape
* Proven success in debt recovery and process management
* Expertise in MI analysis and reporting
Skills & Qualities:
* Confident communicator who thrives in a fast-paced, target-driven environment
* Strategic thinker with a flair for collaboration and insightful judgement
* Passionate about excellence, accountability and continuous improvement
* Flexible and resilient in the face of change
* A true leader who lives our S.M.I.L.E framework and embodies our F.I.R.S.T values
This is an internal only vacancy and external or agency candidates will not be considered at this time. #J-18808-Ljbffr