Role: New Business & Customer Service Representative Location: Liverpool (Hybrid) Salary: £25,877 - £27,515 Plus up to £2,000 performance related bonus per annum, once established within your role. Working hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 12:30pm. What you will be doing: Quoting and closing new business enquires Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Working towards individual and team targets Providing excellent rapport building skills. Handling sensitive information and following data protection principles Adhering to strict FCA guidelines Providing a professional service and promoting our brand in a positive mannerAs well as a passion for the job, below are the skills we are looking for to be successful in the role: A positive "can do" attitude Excellent verbal and written communication skills Great listening skills High level of accuracy and attention to detail Good problem solver Ability to work in a fast paced environment Ability to multi-task and manage time effectively Be able to demonstrate patience and empathy Excellent customer service skills, incorporating a confident and polite telephone manner Previous Insurance or Financial Services Industry ExperienceAbout Acorn Insurance With over 40 years of experience, Acorn Insurance is a s...