We are recruiting on behalf of a leading organisation for an IT Application Support Analyst to join their growing IT team.
This role will focus on providing 2nd/3rd line support for business-critical applications, alongside leading data migration projects into SharePoint Online.
Key Responsibilities
* Provide 2nd and 3rd line application support
* Troubleshoot issues and liaise with internal teams and vendors
* Plan and deliver data migrations into SharePoint Online
* Configure SharePoint libraries, permissions, and metadata
* Create documentation and support end users
* Identify opportunities to improve systems and processes
Requirements
* Experience in application support within a corporate environment
* Strong SharePoint Online administration experience
* Knowledge of data migration tools (e.g. ShareGate, PowerShell)
* Familiarity with Microsoft 365
* Strong problem-solving and communication skills
Desirable: ERP systems, basic SQL, ITIL
Whats on Offer
* Opportunity to work on impactful IT and data projects
* Collaborative environment with scope for development
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