Position Overview
This multidisciplinary role combines a deep understanding of the AEC Industry and expertise in multimedia content productionto create on-demand learning and help content that enhances knowledge acquisition and skill development for our users. As a Learning Content Specialist, you will be responsible for implementingForma’s approach to on-demand learning as well as producing compelling content. You will collaborate closely with other Forma teams such as UX Content Strategy, Product Development and Marketing as well as other customer learning teams and third-party providers to translate Forma’s concepts and workflows into captivating assets to amplify acrosslearning and support platforms. The Learning Content Specialist role will be part of the Autodesk Forma Growth Team in the Unified Design Organisation. You will be part of a global team but working predominantly with team members in Europe.
Responsibilities
1. Refine Forma’s approach to on-demand learning: Takeresponsibility fordeveloping a scalable and holistic approach toon-demand learning for Forma
2. Design and develop Forma learning & help content: Produce engaging content such as workflows guides, video tutorials, help articles and webinars to assistusers in using Autodesk Forma effectively
3. Manage and maintain Forma learning content: Plan and execute revision schedules ensuring content is up to date and consistent across the different learning channels throughout Autodesk
4. Analyse & identify user learning needs: Leverage usage data, customer feedback and input from Growth team members to pinpoint user’s learning needs and identify appropriate topics and formats to continuously improve the user’s learning experience
5. Monitor performance of learning content: such as usage, completion, satisfaction, and other critical learning and translate into strategies to improve efficiency and effectiveness
6. Work cross-functionally with other teams to unify and amplify learning assets: Collaborate with UX Content Strategy, Product Development, Marketing, Customer Learning and third-party teams to develop content that contributes to broader learning initiatives, product feature launches and even marketing campaigns
Preferred Qualifications
7. 3+ years of experience in the AEC industry, preferably in architecture or urban planning
8. Proven track record in content creation, user training, technical marketing, or related field
9. Excellent verbal and written communication skills in English
10. Strong sense of aesthetics and visual design skills
11. Excellent organizational skills to manage multiple projects simultaneously
12. Ability to build strong relationships and manage multiple stakeholders in a matrix organization
13. Ability to work autonomously and collaboratively in a team environment, using various asynchronous collaboration tools
14. Highly self-driven and motivated with an experiment mindset
15. Strives to use new ways of working and AI tools to improve efficiency and scale impact
16. Nice to haves: Familiarity with Autodesk products, video recording and editing skills
17. Able to travel internationally several times a year
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Learn MoreAbout Autodesk
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