Role Overview
The ERP Specialist is responsible for ensuring the stability, usability, and continuous improvement of BRUSH Group’s ERP platforms—primarily Sage X3, with exposure to Business Central. Working closely with Business Process Owners, the role delivers functional support, incident resolution, configuration management, and data integrity across the full ERP landscape, serving as a subject‑matter expert in Sage X3 for Finance, Supply Chain, Manufacturing, Distribution, and Commercial functions. The role also ensures strong application governance, maintains high‑quality documentation, manages user access and security, and supports integrations and reporting to enable efficient business operations.
Key Responsibilities
* Provide 1st and 2nd line functional support for Sage X3 and Business Central.
* Diagnose and resolve application issues, performing root‑cause analysis and implementing corrective actions.
* Manage incidents and service requests through the ITSM tool (Jira/Service Desk) in line with SLAs.
* Coordinate ERP cases with external Managed Service partners.
* Maintain clear and accurate support documentation.
* Support testing activities, including test scripts, UAT coordination, and validation of fixes and enhancements.
* Support data imports (templates, staging, validation) and maintain data accuracy.
* Assist with SEI BI reporting requirements.
What Are We Looking For
* SQL skills.
* X3 System Administration experience.
* Experience in software development life cycles.
* Experience in analysing and manipulating data/spreadsheets.
* Experience in documenting processes, specifications, policies, standards.
* Understanding of governance and internal controls.
* Familiarity with ALM practices.
* Business Central System Administration experience.
What's in it for you?
* Competitive salary.
* Holiday allowance starting at 26 days per annum plus bank holidays (pro‑rated for part‑time roles).
* Flexible and hybrid working options (role dependant).
* Life insurance – 4× annual salary.
* Enhanced company pension scheme.
* 24/7 free and confidential Employee Assistance Programme.
* GP24 Service – Access to remote, private GP services 24/7, 365 days a year plus Second Medical Opinions.
* BRUSHRewards – Discover ways to get more active and make great savings on everyday essentials as well as gifts for loved ones, holidays and special treats.
* Family friendly policies including Enhanced Maternity/Paternity.
* Bike2work scheme.
* Long Service Awards.
* Ongoing professional development and training.
About the organisation
BRUSH Group provides agile and adaptive engineering solutions and products, including consultancy services, design, and project management to a wide range of projects. We are a chosen partner for national and regional power generation and distribution network operators, supporting the global drive to net‑zero and creating a future‑proof infrastructure.
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