Cinema Manager 29-31.5k
Are you passionate about delivering an exceptional cinema experience? A prestigious cinema chain seeks a dynamic and dedicated Cinema Manager to lead a vibrant team and create a profitable, customer-first entertainment destination. Due to the location, you'll need to be a driver (free parking).
Key Details:-
Role: Cinema Manager – hands-on management including rostering, payroll, budgets, stock control, sales, and compliance training.
* Team Structure: Reporting to General Manager, alongside 1 other Cinema Manager, 4 Team Leaders, overseeing c.35 employees.
* Shifts can finish as late as 3am and start as early as 6am.
* Ideal Experience: Background in retail, hospitality, leisure venues, or similar industries; proven experience managing teams, employee relations, food hygiene audits, and bar compliance.
* Salary & Benefits: 29-32k, 5% pension scheme, 30 days holiday (including bank holidays) plus discretionary additional days (up to 5), plus unlimited film viewings for yourself + friends and family allowance.
* Parking: Free, Available onsite
Key Responsibilities:
* Team Management: Recruit, train, and manage a high-performing team. Set individual objectives, provide regular feedback, and conduct performance reviews to ensure the team meets the cinema's goals.
* Customer Service: Promote a friendly and helpful environment. Address customer complaints professionally and promptly, ensuring a high standard of service.
* Operational Efficiency: Manage resources effectively, from staff rotas to building maintenance. Ensure all IT and digital equipment is maintained and any issues are promptly resolved.
* Compliance and Safety: Ensure the cinema complies with all legal requirements, company policies, and safety procedures. Conduct regular screen checks and adhere to fire safety and health regulations.
* Retail Management: Oversee stock management and merchandising to maximise sales. Ensure the retail offer is maintained to company standards and meets customer expectations.
* Shift Management: Run Duty Manager shifts, ensuring the cinema operates smoothly and all centrally driven initiatives are implemented effectively.
Skills and Experience Required:
* Proven experience in a managerial role within the retail, hospitality, or entertainment sectors.- Strong leadership and team management skills.
* Excellent communication and interpersonal abilities.
* A customer-focused mindset with a commitment to delivering high standards of service.
* Ability to manage multiple tasks and work under pressure.
* Knowledge of health and safety regulations and compliance.
This role is perfect for a motivated individual looking to make a significant impact in the cinema industry. Join a team dedicated to creating memorable movie experiences and lead the way in entertainment excellence.