Our client, a reputable Housing Association based in Coventry, is seeking an experienced ASB Officer to manage anti-social behaviour cases and help maintain safe, sustainable communities.
The following information aims to provide potential candidates with a better understanding of the requirements for this role.
Key Responsibilities of an ASB Officer:
* Manage a caseload of ASB, nuisance, harassment, hate crime, domestic abuse, and tenancy breach cases.
* Investigate complaints, gather evidence, conduct interviews, and complete risk assessments.
* Work with residents, police, local authorities, and other partner agencies to resolve cases.
* Issue warnings, tenancy enforcement notices, and take appropriate legal action where required.
* Prepare legal documentation, witness statements, and court papers.
* Attend court hearings, case conferences, and multi-agency meetings.
* Conduct home visits and estate inspections.
* Maintain accurate case records and ensure cases are managed within service standards.
* Provide advice and support to residents affected by ASB.
Essential Requirements
* Previous ASB case management experience within a Housing Association, Local Authority, or social housing environment.
* Good knowledge of ASB legislation, tenancy enforcement, and safeguarding.
* Experience preparing cases for legal action and court.
* Strong investigation, communication, and conflict-resolution skills.
* Ability to manage a varied caseload independently. xsngvjr
Driving Requirement A full UK driving licence and access to a vehicle is essential, as regular travel across Coventry and surrounding areas is required.
If this ASB Officer role is of interest, please apply or contact