At Booker, keeping our business connected is critical to how we serve our customers. As Network Engineering Manager – Infrastructure, you’ll be responsible for the reliability, security and performance of our network and landline telephony across 200+ UK locations.
You’ll lead a mix of internal and third‑party engineers, translating strategy into practical plans and ensuring our network services are stable today and ready for tomorrow. This is a hands‑on leadership role with occasional out‑of‑hours support for business‑critical incidents.
* Lead and sponsor network infrastructure projects, delivering on time and within budget.
* Oversee the day‑to‑day operation of Booker’s corporate network, ensuring stability, availability and security.
* Ensure network configuration, patching and upgrades align with our layered defence and security standards.
* Diagnose and resolve network issues across hardware, software and configuration.
* Work closely with third‑party suppliers to resolve incidents and deliver effective solutions.
* Support application and infrastructure stakeholders, helping them understand and resolve connectivity challenges.
* Maintain accurate documentation, including network topology, project updates and operational runbooks.
* Produce clear management information, reporting and KPIs to support informed decision‑making.
* Ensure change management, licensing, contracts and security requirements are consistently followed.
* Own disaster recovery and total loss testing, ensuring risks are understood and managed.
* Identify recurring issues and opportunities for improvement, supporting change testing and implementation.
* Enable new systems and services by providing reliable and scalable connectivity solutions.
* Strong knowledge of enterprise networking, including firewalls, routers, switches and wireless access points (primarily Juniper and Cisco).
* Experience managing multi‑site network environments within a live production setting.
* Proven people leadership skills, with experience in project delivery, supplier management and budgets.
* A calm, structured approach to problem‑solving, especially during priority incidents.
* Understanding of service management, operational support and change control processes.
* The ability to juggle priorities, stay organised and measure outcomes effectively.
* Confident communication skills, able to work positively with technical and non‑technical stakeholders.
* A collaborative mindset and the ability to build trusted relationships across teams and suppliers.
* Flexibility, resilience and a proactive approach to change.
* A passion for secure, stable services and doing things the right way.
* A full UK driving licence.
We’re proud to be an inclusive employer. If this role sounds right for you, we’d love to hear from you – even if you don’t meet every requirement.
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