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Complaint service improvement officer

London
Permanent
Job Switch Ltd
Service
Posted: 21 September
Offer description

Job Description

- Responsible for the handling of customer complaints, member and MP enquiries, statutory enquiries, including Freedom of Information (FOI), Environmental Information Requests (EIR) and Data Protection requests (DPRs).

Lead and initiate the Directorates service improvement work and identifying improvements in service. Run or support the Community Services Directorate with project work and administr...






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