Overview
Join an exciting, growing and soon to be 'technology first' UK-based organisation's ICT Business Support team, ensuring core business systems are reliable, fit for purpose and continuously improved. You'll act as the link between business users and technical teams-capturing requirements, configuring/developing solutions, and supporting live services.
Key responsibilities
* Support, upgrade and improve internal business applications and services (availability, quality, incident response).
* Gather requirements from stakeholders and translate into clear technical deliverables.
* Configure/develop solutions and coordinate delivery with internal teams and third-party suppliers.
* Build and maintain reporting/BI outputs (Power BI) and support data platforms (SQL).
* Manage/administer SharePoint sites and business system access/configuration.
* Create/configure system interfaces and support integrations (e.g., file transfer/API-style services).
* Ensure solutions meet operational and regulatory/compliance needs.
* Occasional UK travel.
Essential experience/skills
1. 2+ years in an IT support and/or development environment.
2. Requirements gathering + delivery of system improvements/projects end-to-end.
3. Strong stakeholder communication; able to explain technical concepts clearly.
4. SQL skills ...