Sue Ryder
Sue Ryder Leckhampton Court Hospice in Cheltenham is Gloucestershire’s only inpatient unit for specialist palliative care. We support people aged 18 and over who are living with life‑limiting conditions such as cancer, heart failure and lung disease by combining specialist medical care for managing pain and other symptoms with other emotional, practical and spiritual support.
About the role
To provide clinical and operational leadership and management of community‑based clinical and wellbeing services, ensuring the safe, effective and compassionate delivery of care to people and their families in the community and in‑reach to the Inpatient Unit as appropriate.
Responsibilities
* Day‑to‑day management of the integrated community team (including CNS, Hospice at Home, wellbeing and community support and therapy teams).
* Ensure services are delivered in line with agreed care standards, policies and procedures; implement audit activity and quality improvement actions agreed by the Head of Clinical Services.
* Work collaboratively with the Ward Manager and inpatient teams to ensure integrated care.
* Represent community services in local operational forums as required.
* Work with Primary Care Networks and other external stakeholders to deliver integrated service models, fostering positive collaboration.
* Review service performance, manage progress against agreed outcomes, and develop, implement and review ways of working in line with population and business needs.
* Build strong relationships within local clinical teams and across the wider healthcare system to maximise impact of the services.
* Ensure utilisation of volunteer resources is effective and compliant with governance frameworks.
Qualifications
* Registered Nurse.
* Evidence of leadership and management development.
* Evidence of continued professional development.
* Significant experience leading community or out‑of‑hospital clinical services.
* Evidence of operational leadership and people management skills (including volunteers).
* Experience implementing service change within agreed governance frameworks.
* Understanding of palliative and end‑of‑life care in community settings (including Advanced Care Planning).
* Experience working across organisational boundaries.
* Excellent communication and relationship‑building skills.
* Knowledge of health systems in England, including the NHS 10‑Year Plan.
* Proven knowledge of developing and implementing effective services, working alongside partner organisations, particularly across community teams.
* Ability to work autonomously and with others, demonstrate initiative, possess advanced communication, good attention to detail and strong organisational skills.
* Experience of working with diverse communities and building engagement to reduce health inequalities.
Benefits
* Company pension scheme.
* 27 days holiday (rising to 33 with length of service plus bank holidays).
* Enhanced maternity and paternity pay.
* Employee Networks – LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non‑Binary Individuals.
* Staff discount of 10% on new goods online at shop.sueryder.org.
* Structured induction programme and learning and development opportunities.
Equity, Diversity & Inclusion
At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce and eliminating unlawful discrimination. We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio‑economic backgrounds and those living with disabilities. As a Disability‑Confident Employer, we’ll offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.
Support
If you require support to compete an application or participate fully in the interview process, please email recruitment@sueryder.org.
Further Information
Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non‑binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.
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