Management of leases, rent reviews, and general estate management tasks * Manage the relationship with the Engineering (facilities management) team and it’s appointed contractors to ensure excellent service is given to customers * Manage delivery of the advertising agreements * Manage the aged debt for the property business * Management of any statutory and lease compliance * Manage the delivery of cleaning and waste management activities that affect commercial and residential property * Manage the process for Energy Performance ratings for both commercial and residential property and advise on changes to legislation * Champion exceptional customer service, develop relationships with all customers with effective management of queries and complaints Skills and Qualifications * A minimum of 1-2 years experience * Some experience of building surveying and maintenance * A proven track record of working with key stakeholders and property management * Have the ability to identify new opportunities * Demonstratable understanding of financial/budgetary implications * Basic understanding of business rates and VO functions * Good knowledge of MS office * Have the ability to be flexible to work outside of normal office hours if required * Full UK driving licence and use of own vehicle Remuneration & Benefits * 5 weeks annual leave + bank holidays (pro rata) * ...