Overview
Where your personality takes centre stage and every conversation becomes an opportunity.
At Sky Retail, our stores put you right at the heart of the experience. Just you, your energy and the power to connect people with the products, entertainment and services they love – through great conversations, expert advice and hands‑on support. If you thrive in a fast‑paced environment and love the buzz of sales, this is your moment.
Compensation & Benefits
* Salary: £28,177 basic salary with a competitive commission scheme – earn on every product that activates.
* Location: Retail customer hub – Trafford Centre, Manchester.
* Hours: 40 hours per week (working 5 days out of 7, including weekends and varied daily hours).
* Benefits: Sky TV, exclusive discounts across Sky products, a secure pension plan, excellent healthcare, and a wide range of savings from everyday retailers.
Responsibilities
* Connect, engage and inspire using confidence and great conversation to turn passing interest into real sales.
* Create stand‑out moments for customers by bringing Sky’s world‑class products to life with demos that wow.
* Identify opportunities on the spot by asking the right questions and tailoring Sky packages to each customer.
* Build a positive inclusive team environment where everyone supports each other to hit targets and celebrate wins.
Qualifications & Skills
* A natural people person who thrives on interaction, approaching customers with ease, confidence and a friendly spark.
* Goal‑focused with a passion for success; you thrive when you are hitting targets and celebrating progress.
* Great at listening; you understand needs quickly and position the perfect Sky package.
* A genuine interest in entertainment and technology. You’ll learn everything you need about Sky’s products through our full training and coaching.
* A proactive, self‑driven mindset: you bring ideas, energy and enthusiasm every day.
* Willingness to complete a criminal record check, if successful, and readiness to comply with any required vetting procedures.
Inclusivity & EEO
Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’. We focus on who you are and the potential you bring, rather than just your CV. Support is available throughout the recruitment process – if you need adjustments, speak to our recruitment team.
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