Job Description
IT Service Delivery Analyst | Liverpool | Up to £30,000 + Benefits
Zachary Daniels are delighted to be partnering with a fast-growing UK business to recruit a Technology Service Delivery Analyst. This is an exciting opportunity to join a scaling organisation and play a key role in supporting IT operations, end-user computing, and technology projects across the company.
In this hands-on position, you'll work closely with the IT Manager, supporting business systems, infrastructure, and end users across the head office. You'll help drive improvements, enhance IT service delivery, and act as an ambassador for innovation and technology change.
Benefits You'll Enjoy:
· Salary up to £30,000 + 5% performance bonus
· 25 days holiday + 8 bank holidays
· Free parking onsite & free refreshments
· Enhanced maternity & paternity leave
· Birthday off (paid)
Role Responsibilities:
· Provide first-class IT support, resolving incidents and requests efficiently.
· Deliver proactive technology service delivery across hardware, software, and networks.
· Support and train colleagues in using Microsoft 365, SharePoint, and key business applications.
· Manage end-user computing (EUC), including new starter/leaver processes ...