Sales Operations Coordinator
Location: London (Hybrid)
Contract: Full‑time
About Stridon
At Stridon, our values shape everything we do. They guide how we collaborate, innovate, support each other, and create exceptional experiences for our clients. Our values are to:
* Create unrivalled experiences
* Never be afraid to be different
* Be better tomorrow than we were yesterday
* Cultivate integrity
* Be empathetic
The Opportunity
The Sales Operations Coordinator plays a vital role in keeping the essential moving parts of our sales and procurement processes running smoothly. With a focus on accuracy, service excellence, and operational consistency, you’ll help transform everyday tasks into reliable, high‑quality experiences for our team, partners, and clients through a people-centred approach.
This is a fantastic role for someone who is highly organised, methodical, and passionate about doing things well. You’ll be joining a business that values curiosity, continuous improvement, and people who genuinely care about the quality of their work.
What You’ll Do
Living Our Values
* Deliver exceptional service and ensure all communication reflects Stridon’s values.
* Build strong, positive relationships with colleagues, clients, vendors, and partners such as Microsoft and Cisco.
Sales Operations
* Manage day‑to‑day tasks including quote creation, inbox management, order processing, renewals, and updates in ConnectWise PSA.
* Collaborate closely with suppliers and clients to confirm pricing, lead times, requirements, and delivery updates.
* Process orders accurately, validate pricing, and support fulfilment from start to finish.
* Raise purchase orders, validate vendor terms, and flag discrepancies or fulfilment risks.
* Coordinate logistics, provisioning activities, and licence changes.
* Provide clear, timely client updates and collaborate with the Assistant Accountant on billing queries.
Process Improvement & Documentation
* Maintain accurate sales operations documentation and support workflow improvements by sharing observations and updating processes as needed.
What You’ll Bring
Skills & Experience
* Experience in sales operations, commercial operations, procurement, or a similar role within an MSP environment or IT distributor environment.
* Excellent organisational skills and strong attention to detail.
* Ability to manage multiple priorities in a fast‑paced environment.
* Familiarity with CRMs, procurement systems, or ticketing tools (ConnectWise PSA is beneficial).
* Ability to follow established processes and highlight inconsistencies.
Personal Attributes
* A strong connection to Stridon’s values.
* Collaborative, approachable, and energised by working with people.
* Proactive, solutions‑focused, and able to stay composed in a dynamic environment.
* Detail‑oriented with a genuine commitment to great service.
* Curious and continuously looking for opportunities to improve processes.
* Excellent written and verbal communication skills.
Why Join Stridon?
You’ll be joining a people‑centric business where collaboration, continuous improvement, and operational excellence are truly valued. We invest in our team and empower people to grow with us.
How to Apply
If this sounds like the perfect next step for you, we’d love to hear from you. Or alternatively, email your CV and cover letter to