Job Description
HR Shared Services Coordinator
Location: Remote – expected travel to London once a month
Permanent
Salary: up to £40,000 + bonus
We are seeking a proactive and detail-oriented HR Services Coordinator to join a well-known financial services organisation.. This role is central to delivering first-line HR support, ensuring smooth day-to-day HR operations, and providing an excellent employee experience across the business.
You will act as a key point of contact for employee queries and leadership requests while supporting a wide range of HR processes and systems.
Key Responsibilities
* Provide administrative support across the UK HR function.
* Maintain accurate and compliant electronic personnel records in line with legal and company requirements.
* Partner with HR Business Partners and Centres of Expertise to support the HR operating model.
* Support onboarding processes, including preparing contracts, offer letters, and coordinating background checks.
* Coordinate and deliver new hire onboarding and orientation activities.
* Manage and track mandatory training via the Learning Management System.
* Provide first-line support for HR systems, including issue resolution and escalation.
* Process employee lifecycle changes in the HRIS (joiners, movers, leavers).
* Prepare documentation for employee changes and terminations.
* Respond to employee queries regarding HR policies and processes.
* Support HR projects such as data audits, policy updates, and programme development.
* Stay up to date with global HR practices and compliance requirements.
About You
* Self-motivated with strong analytical and problem-solving skills.
* Highly organised with the ability to prioritise and deliver accurate results quickly.
* Strong team player with a collaborative, customer-focused approach.
* Comfortable working in a fast-paced environment and managing multiple priorities.
* Able to work independently while contributing to a wider team.
Experience
* Previous experience within an HR environment.
* Experience supporting HR systems and end users.
* Exposure to system development or enhancements is desirable.
If you are looking to grow your HR career within a collaborative and fast-paced environment, we would love to hear from you. Please apply or email jenna.stocks@middlemore.co.uk for more information