Better places, thriving communities.
Part Time Store Protection Officer – Waitrose
Cheltenham
Payrate £13.50
BREAKS UNPAID
Guaranteed number of hours per week, permanent location
Job Overview
* Retail Security Officer role to protect the Waitrose store, its people, and assets by providing security and excellent customer service through Mitie and Waitrose key values.
* £13.50 per hour payrate alongside numerous Mitie benefits including Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance and Childcare Vouchers!
* Fantastic opportunity to join the evolving Waitrose and Mitie family!
* Full and extensive training will be provided, including MAYBO and a focus on customer service.
* Company-funded SIA licence renewal.
* Fully supported by the NOC and provided with technology such as body-worn cameras and incident reporting devices.
* Delivering results that meet or exceed the expectations of Mitie and Waitrose by using all technology provided and following ASCONE guidance.
What We Are Looking For
* Previous security experience
* SIA License
* Excellent communication skills at all levels
* Energy and enthusiasm
Main Duties
Operations
* Ensure compliance with all policies, legal, and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
* Engage with the NOC and Mitie management, using all provided technology including body cameras and mobile devices to report incidents.
* Complete all tasks and duties on site as defined within the published Assignment Instructions (AI's).
* Review and suggest improvements to the Assignment Instructions to enhance service levels.
* Maintain compliance with industry and statutory legislation, including wearing your front-line license at all times during duties. Additional required courses must be completed.
* Work systematically and methodically.
Training
* Complete all required competency training satisfactorily.
* Undertake ongoing training for self-development as directed by the Security Account Manager.
* Use technology to achieve objectives and develop expertise through continuous professional development.
* Renew your licence 16 weeks before expiry.
Security and Health & Safety
* Report any health and safety hazards or potential hazards immediately.
* Stay alert to threats or changes in the environment and take appropriate action.
* Use common sense and involve others if a situation becomes threatening.
* Maintain professional conduct in challenging situations.
* Record incidents promptly and accurately for reports.
* Adhere to schedules and demonstrate commitment.
* Carry out check calls as stipulated.
* Report incidents to emergency services and the Communication Centre.
Our market-leading flexible benefits scheme provides benefits tailored to your lifestyle, including virtual GP, financial wellbeing schemes, high street discounts, cycle-to-work, life cover, share plans, and recognition awards.
We are committed to inclusive recruitment. If you need reasonable adjustments during the process, please contact us.
Since 1987, Mitie has maintained global operations with 72,000 employees. We are the UK’s leading facilities management and professional services company.
Join our Mitie Team. Together, our diversity makes us stronger.
* Apply Now
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