Responsibilities and Duties
Some of the main responsibilities and duties include but are not limited to:
* Greeting service users and professionals
* Answering calls via phone
* Monitoring an email account for work and processing messages appropriately
* Ordering, booking appointments and transport
* Updating clinical systems
* Covering reception/other wards, and general administrative duties
* Using Microsoft packages
* Using the Trust’s database system (full training will be given)
Main Duties of the Job
* Work as a member of the Directorate’s Administration Service ensuring that a high quality and efficient service is provided at all times, which may include giving support and providing cover in other areas as requested.
* Operate as a centralised administration service providing a comprehensive administration service to support clinical services and functions within the Trust’s localities.
* Ensure the timely and accurate recording of all activity across services using trust information systems.
* Use a team approach to ensure cover for absence across all services/locations and, on occasion, relocate to provide this cover.
Vetting you. Recognising your dedication. At EPUT, we look after you.
* Receive supervision and support to help you fulfil your potential.
* Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
* If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
* We run recognition awards to recognize staff's hard work and dedication.
Benefits
* 27 days holiday, plus bank holidays, rising to 33 days after 10 years’ service.
* Excellent pension of up to 14.5% of your pensionable pay.
* Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
* £8K relocation package if you move to Essex to join us.
* Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.
Work that wraps around your needs
* Flexible working: available from day one for most roles.
* Job share: Applications for job shares are welcomed.
Detailed job description and main responsibilities
* Operate as a centralised department providing a comprehensive administration service and functions within the Trusts’ Localities.
* The service will ensure the timely and accurate recording of all activity across services using Trust information systems.
* The service will require a team approach to ensure cover for absence across all services/locations.
* Post holders, as appropriate, will be required to provide administration duties on behalf of these services.
* Due to the nature of the role a strong emphasis is placed on safeguarding confidentiality and this forms a pre-requisite for every Administration Assistant / Receptionist.
* Work on a rota system to cover core office hours, where appropriate.
This advert closes on Monday 16 Mar 2026
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