Were looking for an experienced Administrator to join us in Birmingham City Centre. We offer a fun and vibrant working environment, social events, mental health support and a friendly, supportive team.
The role of the Compliance Administrator is critical to the on-going success of the business, so we require a committed and focused individual with exceptional attention to detail. Working in a team, your main responsibility will be to ensure all our temporary workers are fully compliant ahead of their start date.
The role of the Administrator is to support the ever-growing team. Duties are as follows, but not limited to:
Assist in resolving general pay and timesheet queries from candidates and clients
Conduct thorough checks to verify candidates' right to work in accordance with legal requirements
Process Disclosure and Barring Service (DBS) checks for candidates as required
Maintain up-to-date and accurate records of compliance documentation
Collaborate with internal teams to ensure compliance procedures are adhered to at all times
Monitoring and chasing outstanding compliance documents via telephone and email
Assisting with activity and business reports as required
Inbound and outbound telephone calls
Day to day and ad hoc administration duties including data entry/updating and sending emails
Building strong internal relationships to help resolve and escalate queries
Build and maintain rapport with our temporary workers
Contribute to team meetings and have a collective team approach towards wider goals
What you'll need
At least 1 year of experience in administration, preferably in a fast-paced environment.
Strong IT skills, including proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Experience working in a sales or recruitment environment is highly desirable.
Excellent attention to detail and the ability to manage multiple tasks simultaneously.
Must be able to take ownership of your role
Strong communication skills, both written and verbal.
To be self-motivated
Professional telephone manner
What you'll get in return
Team nights out and social events
Career progression as the team grows
Fun and supportive work environment
The role is Monday-Friday 08:00-17:00.
The Administrator role will suit an individual with a strong administration background who excels in a fast-paced, busy environment. You must have excellent communication skills, as well as good I.T. skills and are able to build professional working relationships with a wide variety of people. It is essential that you are customer focused with a positive and can-do attitude. Time management and organisation are key to being successful in this role.
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