Job Description
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Housing Support Officer – Temporary (2 Months)
Location: CarmarthenContract: Temporary (Approx. 2 Months)
We’re seeking a proactive and community-focused Housing Support Officer to join a busy housing team on a temporary basis. This role is ideal for someone experienced in tenancy support, housing management, or customer-focused public services.
The Role
You will provide a high-quality, resident-centred housing management service, including:
* Supporting residents to maintain successful tenancies
* Managing rent accounts and taking timely arrears recovery action
* Conducting tenancy sign-ups, reviews, home visits, and estate inspections
* Assisting with allocations, viewings, and the turnaround of empty homes
* Investigating and managing anti-social behaviour cases
* Working with partner agencies to support residents with welfare, benefits, and tenancy issues
What We’re Looking For
* Strong communication and problem-solving skills
* Experience in housing, welfare support, social care, or similar roles
* Ability to manage a varied caseload and maintain accurate records
* Confidence xsngvjr working with residents, partner agencies, and internal teams
What’s on Offer
* A rewarding, varied role making a meaningful impact
* Immediate start for approximately two months
* Supportive team environment with opportunity to contribute quickly
If you’re ready to step into a hands-on role supporting communities in Carmarthen, we’d love to hear from you.