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Events & digital support assistant

Birmingham (West Midlands)
West Midlands Fire Service
Support assistant
Posted: 15 August
Offer description

Administrative 2B SCP 7

Publish date: 11 August 2025

Closing date: 25 August 2025 at 12 noon

Salary: £25,584

Hours: 22 hours (Monday to Friday including occasional evening and weekend work)

Overview

West Midlands Fire Service (WMFS) is the second largest fire and rescue service in England, serving an area of 902km square and a population of over 2.9 million people.

Our vision is Making the West Midlands safer, stronger and healthier.

This vision and the strategic goals outlined in Our Strategy are what drives the people, professionalism and pride with which we serve our communities.

This role is within the Sports and Welfare Fund (S&WF) - an independent membership organisation dedicated to promoting sports, social, and recreational activities that enhance the health and wellbeing of our members. Open to both serving and retired employees of West Midlands Fire Service, the Fund is supported through a monthly subscription.

We are seeking a proactive and digitally savvy Events & Digital Support Assistant to join our dynamic team. Working closely with the Events Co-ordinator and Administration staff, you will play a key role in supporting and strengthening our operations.

This is a fantastic opportunity to contribute to a meaningful cause, supporting the wellbeing of our members through engaging and impactful activities. Youll be part of a friendly and supportive team with the flexibility to shape your working hours.

Responsibilities

assist in the planning and delivery of events and activities

liaise with event companies and distribute tickets and solve any issues

promote events and initiatives through engaging advertising and communications

support membership growth through outreach and promotional campaigns

manage and update content across our social media platforms and website

provide general administrative support to ensure smooth day-to-day operations.

Experience And Skills

What we are looking for:

strong organisational and event planning skills

creative flair for advertising and promotion

confidence using digital tools, social media, and website content management

a team player with excellent communication skills

flexibility to work occasional evenings and weekends (counted within weekly hours).

Essential Skills Or Experience

GCSE maths and English (above grade 4)

able to drive

able to work on own initiative as well as in a team.

Desirable Skills Or Experience

qualification in areas such as media, digital skills, events, sales, or marketing.

Benefits

We offer a friendly working environment and benefits including:

flexible and agile working arrangements

on-site free gym facilities

free parking.

We also offer access to an in-house occupational health facility - including occupational health and fitness advisors, sports therapists, physiotherapists, cognitive behavioural therapy practitioners and counsellors.

In Addition, Employees Have Access To

24/7 Employee Assistance Programme

wellbeing programmes

blue light discounts across many retailers through partner schemes

Sports and Welfare scheme (for a small fee) with access to discounted products and services.

Diversity

We welcome applications from all eligible candidates. However, as women and Black and minority ethnic employees are currently under-represented in our service, we particularly encourage applications from these groups.

WMFS is committed to safeguarding and promoting the welfare of children, young people and adults. We expect the same of every staff member.

Successful candidates will be subject to necessary pre-employment checks, including - where applicable - relevant level Disclosure and Barring Service (DBS) check, qualifications, medical clearance, identity and right to work. All applicants will be required to provide two suitable references.

How to apply

Send your CV and answer the questions, outlining previous experience, to outline your suitability for the role in line with the job description.

Questions

If you have any questions about the role, or would like an informal discussion, please contact Elaine Debenham by email at .

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