Job Overview
Assistant Safeguarding Triage Officer
HOURS: 34 hours per week
BASE: Heritage House/Agile Worker
SALARY: £24,307 - £27,097
What You Will Be Doing
In this role, you will provide high‑quality administrative and triage support across the safeguarding service, ensuring timely and effective handling of safeguarding concerns. The role supports the whole service, including coordination with multi‑agency partners and internal teams, and contributes to the smooth running of safeguarding processes including MARAC, MAPPA, MATAC, and low‑level concerns.
You will work alongside our dedicated Safeguarding Adults Practitioners and receive, log and triage safeguarding referrals, gather information to support initial risk assessments and support colleagues to undertake face‑to‑face visits with “Adults at Risk”. You will handle telephone, electronic and written communication, ensuring that all enquiries are dealt with in an efficient manner. This role involves reviewing and handling highly sensitive safeguarding information, requiring strict confidentiality and care.
What We Are Looking For
* Educated to a good standard and organised with excellent attention to detail.
* Strong keyboard skills and comfortable using Microsoft Office. Able to work accurately even when under pressure, with strong time‑management skills and ability to multi‑task.
* Proven ability to work independently and as part of a team, manage your own workload and priorities, with a high level of autonomy and professionalism.
* Demonstrated capacity to think on your feet and support people in a range of emotionally demanding situations.
What You Will Get in Return
* Competitive salary and generous holiday entitlement.
* Excellent terms and conditions.
* A supportive environment where your voice matters.
* Full‑time post at 34 hours per week; hours of work will cover between 8am – 5pm Monday to Friday.
Next Steps
Contact: Vickie Parry on Tel: 0300 330 2809 or Jonathan Gray on 0300 330 2867.
To apply for this post, please complete and submit an online application form.
We look forward to hearing from you!
Important Dates
Closing Date: Sunday 7th December 2025 – 5pm
Interview Date: Tuesday 16th & Wednesday 17th December 2025
PLEASE NOTE: This role does not support visa sponsorship. Applicants must already have full, unrestricted right to work.
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