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Role Summary
We’re looking for an experienced Head of HR to join our team at Selfridges. This pivotal leadership role will drive our people strategy and lead three key teams: HR Business Partnering, Employee Relations and HR Shared Services.
A Bit About The Role
The Head of HR will partner closely with the wider HR Leadership Team to champion and deliver a holistic, end‑to‑end people proposition that supports our business goals and lives up to Selfridges’ values. They will provide coaching, support and counsel that enables the Executive team and senior leaders to effectively deliver the strategy.
As a Head of HR, You Will
* Provide leadership and support to the HR Business Partner, ER and HRSS teams, and foster a culture of continuous learning, listening, development, and improvement. Include our approach to DEI and ensure it is a focus of our HR practice.
* Partner with the Executive team on broad aspects of HR, focusing on the development of their organisation and the talent development of their direct reports (Exec – 1) and provide a trusted sounding board.
* Collaborate with the HR leadership team and Exec to identify HR priorities and opportunities to help Selfridges stay ahead, and develop and execute HR plans that support the organisation’s objectives.
* Take a lead role in transforming and strengthening the organisation through developing and implementing HR strategies, policies and organisation design programmes that support the business objectives, vision and values of the organisation.
* Drive continuous improvement across teams, using technology and self‑service to improve the team member experience, including our approach to AI and realising more of its transformative potential.
* Ensure that the company complies with current regulations, accepted professional standards, policies and procedures and legislation (including legislation on data protection, the Equality Act and health and safety).
* Manage the Talent Review process for our Exec – 1 leadership team alongside the Talent & Learning Lead.
* Oversee the delivery of the Employee Opinion Survey, which is managed by the HR Business Partner team and supports company‑wide insights and action plans.
* Manage budgets across the teams, including travel, training and additional team member costs.
* Be the HR representative on the Information Security Council and the AI Working Group.
How You’ll Do It… You Will Be
* An experienced Head of HR with a proven coaching and influencing skillset at a senior level.
* Experience of leading high‑performing senior teams in a retail environment.
* The ability to manage operational activity while playing a key role in defining and leading the people strategy with the HR leadership team.
* Experience of advising on complex employee relations cases up to Tribunal.
* An excellent communicator – both individually and in groups, with examples of managing and delivering complex and difficult messages.
* Experienced in leading projects – evidence of project management skills.
* Able to operate and work within a fast‑paced and dynamic environment – with examples of resilience and positivity.
Application Details
Closing date: 27 November 2025
Interview Process
* First stage: Competency and strengths assessment with Sharlene John, Head of DEI, Recruitment and Onboarding.
* Second stage: Competency and strengths‑based interview with our People & Comms Director and Executive Director of Stores.
* Final stage: A task and final interview with our Group People Director and Chief Operating Officer.
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