A technology support company in the United Kingdom is seeking a candidate for 1st line technical support. Responsibilities include resolving support queries via phone and email, maintaining high customer service standards, and assisting clients with hardware and software issues. The ideal candidate will have experience in 1st/2nd line support, strong communication skills, and a solid understanding of Microsoft systems. A driving license and access to transport are required. This role is suited for those who thrive in a regulated business environment.
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