Technical Lead Product Testing Kettering, Northamptonshire Up to £42,000 per annum Full-time (37.5 hours per week) About the Role We are currently recruiting for an experienced Technical Lead to join a well-established and reputable testing organisation. This role will involve leading a team within a busy product testing laboratory, ensuring high standards of quality, efficiency, and customer service are maintained at all times. You will play a key role in supervising technical staff, managing workflows, and supporting both internal operations and external client engagement. Key Responsibilities Supervise and support a team of Technicians and Technologists on a day-to-day basis Manage team performance, including appraisals, training, and development Plan and prioritise workloads to ensure deadlines and customer expectations are met Monitor and improve departmental KPIs and performance metrics Ensure effective implementation of quality systems and procedures Work closely with internal teams to maintain compliance with industry standards Investigate issues, support problem-solving, and drive continuous improvement Liaise with clients, discussing results and providing technical insight Prepare reports, respond to customer queries, and present findings where required Support business growth through professional client engagement About You Essential: A-Level (or equivalent) in Maths or a Science-related subject Experience working within a testing or laboratory environment Previous team leadership or supervisory experience Strong organisational and planning skills Confident communicator with customer-facing experience Ability to manage workloads and meet deadlines effectively Competent with Microsoft Office (Word, Excel, PowerPoint) Proactive, motivated, and solution-focused approach Desirable: Degree in a scientific discipline Experience within a commercial or customer-driven environment Knowledge of quality systems and compliance frameworks Background in product testing or manufacturing industries Experience with business development or client relationship management Full UK driving licence Whats on Offer Competitive salary up to £42,000 2530 days annual leave (dependent on service) Pension scheme Life assurance and income protection Flexible working hours Free on-site parking Opportunities for training, development, and career progression Apply Now If you are an experienced laboratory or technical professional looking to take the next step into a leadership role, we would love to hear from you.