Outpatient Adviser | Spire Murrayfield Hospital | Full time | Competitive Salary Spire Murrayfield Hospital is looking to recruit an experienced individual to join their outpatient appointments team as an Outpatient Adviser, on a full time and permanent basis. The 37.5 hours per week will be allocated on a rota basis - Mon to Fri daytime (plus occasional Saturday mornings). Duties and responsibilities: Scheduling outpatient appointments by telephone, for patients and to confirm by telephone, email or letter and appointment reminders by text Proactively investigating and resolving enquiries Liaising with a diverse range of stakeholders (e.g. patients, insurers, NHS, consultants, primary care practitioners) Accurately recording all required information for appointments on IT systems, databases or spreadsheets Maintaining confidentiality in line with GDPR and policies when processing stakeholder data (e.g. patient, consultant, staff etc. Who we're looking for: Excellent customer service skills and telephone skills Strong IT skills You must also have excellent interpersonal and verbal and written communication skills A team player with a can-do attitude Previous Healthcare experience would be advantageous Benefits: We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Free Bupa wellness screening Private medical insurance Life assurance Our Values: We are extremely proud of our heritage in private healthcare and of our values as an organisation: Driving clinical excellence Doing the right thing Caring is our passion Keeping it simple Delivering on our promises Succeeding and celebrating together Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible. For further information about this role or for an informal conversation about the range of career options available with Spire please contact Katie Willis via Katie.willisspirehealthcare.com For us, it's more than just treating patients; it's about looking after people