Overview
We are seeking a dedicated and experienced Housekeeping Supervisor to join our team in the hospitality sector. The ideal candidate will play a crucial role in ensuring that our establishment maintains the highest standards of cleanliness and organisation. This position requires strong leadership skills, attention to detail, and a passion for providing exceptional service in a hotel environment.
Duties
* Staff Management:
* Supervise and coordinate the daily activities of housekeeping staff.
* Train new employees on cleaning procedures, safety standards, and customer service expectations.
* Conduct performance evaluations and provide feedback to staff.
* Quality Control:
* Inspect guest rooms and public areas to ensure cleanliness and adherence to hotel standards.
* Address and resolve any guest complaints or issues related to housekeeping promptly.
* Inventory and Supplies:
* Monitor inventory levels of cleaning supplies and equipment.
* Assist in the ordering and procurement of supplies as needed.
* Ensure proper storage and maintenance of cleaning equipment.
* Scheduling and Coordination:
* Create and manage housekeeping staff schedules to ensure adequate coverage.
* Coordinate with the front desk and maintenance departments to address guest needs and requests.
* Health and Safety Compliance:
* Ensure that all housekeeping operations comply with health and safety regulations.
* Train staff on the proper use of cleaning chemicals and equipment.
* Reporting and Documentation:
* Maintain accurate records of housekeeping activities, including room status reports and inventory logs.
* Prepare reports for management on departmental performance and guest feedback.
Requirements
* Previous experience in a supervisory role within the hotel or hospitality industry is essential.
* Strong background in janitorial services or housekeeping operations.
* Excellent organisational skills with a keen eye for detail.
* Ability to lead by example and foster a positive team environment.
* Strong communication skills, both verbal and written.
* Flexibility to work various shifts, including weekends and holidays as required.
* A commitment to maintaining high standards of cleanliness and guest satisfaction. If you are passionate about hospitality and possess the necessary skills to lead a team effectively, we encourage you to apply for this rewarding opportunity as a Housekeeping Supervisor.
Job Types: Full-time, Part-time
Pay: £12.21-£15.02 per hour
Expected hours: 20 – 35 per week
Work Location: In person