Seasonal/Temporary Expedition Support and Incident Coordinator
Contract: Seasonal/Temporary
* Location: Hybrid – between home and office based
* Shifts: Night shifts, 10.5 hours each
* Pattern: 3 nights on, 3 nights off
* Total commitment: Minimum 13 shifts (136.5 hours)
* Main working period: Late June to early August
* Additional work: You may be offered extra night shifts, weekend daytime cover, or occasional support at other times, depending on business needs and your availability.
What you’ll be doing
* Support teams travelling overnight during the busiest time of the year
* Monitor ongoing operations and deal with incidents or unexpected problems
* Communicate clearly with parents, our internal teams, and external partners
* Keep accurate records and follow our procedures
* Make sure daytime teams receive clear and complete handovers
What we are looking for
* Able to commit to night shifts on the 3 on, 3 off rota
* Strong communication and problem‑solving skills
* Well organised and able to manage several tasks at once
* Quick to respond to changing priorities and situations
* Reliable, pay attention to detail, and able to work independently at night
Some of the benefits
* Opportunities to travel overseas on familiarisation trips
* 25 days of annual leave plus public holidays (Pro rated)
* Global recognition and reward programme
* Access to extensive online learning resources
* In‑house training opportunities
* Regular social events
* Various employee discounts and offers, including discounted trips with our brands
Diversity and inclusion
We believe that people are happier and perform best when they are able to be their true selves and that diverse teams deliver better results.
We are committed to building an inclusive culture and embracing diversity in all its dimensions. This includes inspiring change through increasing awareness of unconscious bias.
Together we will cultivate a diverse, equitable and inclusive environment, where everyone can flourish.
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