VANRATH are delighted to be assisting a leading Trades focused company with the recruitment of a Customer Service Advisor. This position is based in the company's Newry office. Monday - Friday position. This is a Permanent position. This company has an excellent reputation. Salary £28,000 other Additional Benefits (Top Company) Fantastic work benefits and Environment Holiday Package & Progression Opportunities Key Responsibilities: Provide outstanding customer service both in person at the trade counter and through telephone, email, and webchat communication channels. Respond to customer enquiries promptly and handle complaints efficiently to ensure consistently high service standards. Assist with warehouse operations as needed, including picking and packing orders and receiving incoming deliveries. The Ideal Person Experience working in a similar role - Customer Service or Trade Counter Call handling experience highly preferred Strong communicator Positive individual with a proactive approach Great attention to detail levels For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves via Vanrath in the strictest confidence. I found Vanrath very professional from the off, they took the time to understand my background and experience only putting me forward for Jobs, that were suitable both with respect to my experience and abilities as well as my intended career direction. I worked with Sean from the Vanrath team and he really put himself out to find me the right role, literally within a couple of weeks from sending a CV to signing a contract. Many thanks guys I would highly recommend Vanrath as a recruitment firm. I worked with Adrian Harrison who took the time to fully understand what I was looking for in my next role and scope the market to find the right role & company for me. He provided great insights into the employer due to strong relationships he has built which made me feel extremely comfortable that this employer would be a great fit. I can't thank Adrian enough for time he spent working with me, including out of hours messages to give me updates on the process. 5* service! VANRATH were so helpful in helping me secure my new job role. Jack was excellent and made sure to always keep in touch and make me aware of updates as soon as he knew anything. Not only this but he also talked me through some interview tips which were really useful. I wouldn't hesitate to use VANRATH again, thank you Jack for all the help. I never normally leave reviews but they were excellent. Skills: customer service call call handler admin agent specialist customer support Benefits: Additional Benefits