Job Title Caretaker Contract Type Permanent Hours Full time Persona Site based Working Location Peckham SE15 Salary £25,063 Closing date for completed applications 7th May Interviews will be held face to face at our Garratt Lane Offices SW18. Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated We are currently recruiting Caretakers who will form part of our Estate Services structure and are a key function of our continuing commitment to providing a responsive customer-based service for our residents. Why choose L&Q? We offer a competitive annual salary and staff benefits package. Strong family-friendly policies Committed Learning & Development Annual leave starting from 28 days rising to 31 PLUS bank holidays Excellent Pension Scheme double contribution up to 6% Generous non-contributory life assurance An Employee Assistance Programme Great places to work certified 2022 Best Workplaces for Women ranked 23 in the UK As a caretaker, you will be: Proving a responsive and flexible service, assisting new residents as they move into their new homes. Be the first point of contact dealing with residents enquiries reducing complaints. Involved in maintaining communal areas within our blocks and on our estates, carrying out spot cleaning of communal cleaning areas when required. Waste management e.g. communal bin stores/litter picking the scheme, arranging bulk waste collections. Carrying out small maintenance repairs as required. Reporting and monitoring outstanding repairs. Liaising directly with contractors and answering queries and you must have due regard to health & safety and security issues. Your attributes Ambassador for LQ Full driving licence. Excellent communicator, be willing to learn new skills as the service adapts to the changing needs within the Neighbourhood. GCSE standard in literacy, reading, writing. Have IT skills as you will be required to use a PC, undertaking online courses and assessments (This can be learnt on the job during the probationary period) Problem solver Capable of carrying out a variety of small repair jobs and working effectively as part of a team and under your own initiative. Trade skills, DIY experience would be an advantage. Able to work on your own initiative and be self-motivated to organise your own time effectively. Proactive in your daily activities and aware of safe working practices. If you dont have previous experience or qualifications but are willing to learn, have ambition, enthusiasm, and care about delivering a first-class service to our residents we would like to hear from you. For this post, the successful candidate will need to apply for or be in possession of a Basic Disclosure Barring Service certificate (DBS) to enable them to work within the team. Please note that this will be applied for by L&Q on behalf of the successful candidate. For further information about the Disclosure Barring Service please visit www.homeoffice.gov.uk If you are interested in this role and have the experience required, then apply without delay We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. At the foundation of everything that we do are our corporate values and associated behaviours. Ourorganisational behavioural frameworkoutlines the core expectations of all employees, which should bedemonstrated at all timeswhen representing L&Q. More information about L&Qs values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&Q, people are at the heartof our business and our success depends on employing the best people and getting the best from them. This is why we are committed todeveloping our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including26 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance. For the fifth year in a row, we have been recognised as one of the UKs Best Workplaces for Women in the super large category. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&Q is a regulated charitable housing association and one of the UKs most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 100,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.