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Warehouse Operations Manager - Nights, Hemel Hempstead
Client: GIST
Location: Hemel Hempstead, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: f849573c161d
Job Views: 2
Posted: 14.07.2025
Expiry Date: 28.08.2025
Job Description:
Job Title: Warehouse Operations Manager - Nights
Location: Hemel Hempstead, HP2 7PZ GB (Main)
Job Description:
Working in partnership with M&S, at Gist we deliver industry-leading logistics and supply chain transformation.
We value, celebrate, and believe in the power of individuality and strive to create a work environment where everyone can be themselves. We want you to join us, bring your authentic self to work and unlock your full potential.
We have a fantastic opportunity for a talented individual to join our team in Hemel Hempstead as a Night Warehouse Operations Manager to lead a team of warehouse shift managers, section leaders, and operatives. As a Night Warehouse Operations Manager at Gist, you will be accountable for the delivery of our objectives across all shifts and changes. You will support the network, allowing Gist to excel in service and minimize cost risks. In this role, you will lead the warehouse functions of the distribution centre, ensuring that customer requirements are met efficiently and cost-effectively.
What’s in it for you?
Gist is an inclusive, dynamic, exciting, and evolving business built on our core values. Here are some of the benefits we offer that make working for Gist just that little bit more special…
* 20% M&S discount on most things from furniture, fashion, and food
* 25 days’ annual leave plus bank holidays (rising with length of service)
* Discounted rates on healthcare cash plan
* Private Medical Healthcare
* Attractive annual bonus scheme, based on M&S performance and personal objectives
* Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to 4 times salary)
* Access to a wide range of wellbeing support – including our Employee Assistance Programme
* A first-class welcome with a tailored induction and a wide range of training schemes to help with your learning and development
* Cycle to work scheme
Role details:
Salary: £48,000 to £53,000 per annum (DOE)
Hours: 40 hours Per Week
Working pattern: Nights | 5 Days from 7 (including 1 weekend in 3)
Location: Gist Limited, Hemel Foods, HP2 7PZ
What You’ll Do
* Support shift managers with counseling, coaching, and the development of all employees.
* Ensure effective communication within the warehouse teams through meetings, briefings, shift managers, DLCs.
* Drive positive change and engage culture, bringing to life the Gist values.
* Be accountable for operational excellence, including cost and service delivery, and peak planning/delivery.
* Be responsible for overall productivity within the operation, ensuring activities are cost-effective and managing levels of manpower and other resources.
* Plan and coordinate detailed operational activities through shift managers to ensure required service levels.
* Manage customer service, including escalation to store.
* Deliver operational KPIs, maintain, and improve performance levels to maximize efficiency.
* Responsible for delivering the warehouse budget.
* Own continuous improvement initiatives and controllable costs.
Who You Are
* Thorough knowledge and hands-on experience of warehouse functions within the FMCG Distribution Industry.
* Managerial experience is essential.
* A passion for encouraging teamwork and fostering an innovative culture.
* Excellent team management and customer relationship skills.
* An analytical mindset.
* Flexibility to cover various shift patterns in the future.
* Previous experience working with Trade Unions.
Why Gist?
At Gist, we are united by our core values: safety and people are at the heart of everything we do. We are progressive, accountable, collaborative, and ethical.
Our objective is to establish a performance-focused environment that is fair and inclusive, where everyone can develop and connect meaningfully to their manager, the Gist vision, and M&S. We are committed to health, safety, and wellbeing, and align with M&S’s sustainability commitments in Plan A.
Gist will play an integral part in the M&S journey, leading the retail industry into a greener, faster, and more inspiring era. Join us and make an immediate impact.
Gist aims to be an inclusive organization, trusted and admired by colleagues, customers,, and suppliers. If you require reasonable adjustments during our recruitment process, please share those requirements when applying. We will do our best to meet your needs.
Note: Our internal recruitment team handles all vacancies directly. Unsolicited contact by unapproved agencies will not be accepted, and fees will not apply.
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