Job Advertisement: Occupational Health Unit Administrative Assistant
Are you an organised and self-motivated individual with a passion for delivering exceptional customer service? Our client, a prominent organisation within the healthcare sector, is seeking a dedicated Occupational Health Unit Administrative Assistant to join their Wellbeing Team based at Escafeld House, South Yorkshire Police Force. This is a fantastic opportunity to contribute to the health and wellbeing of employees in a dynamic environment!
Contract Type: Temporary
Hourly Rate: £12.55
Working Pattern: Full Time (37 hours per week) Monday to Thursday 8.30am to 4.30pm and Friday 8.30am to 4pm
End Date: February 28, 2026
Hybrid Working Available
Role Purpose:
As an Occupational Health Admin Assistant, you will play a vital role in supporting clinical teams and ensuring a high standard of service delivery. Your contributions will help promote attendance at work, facilitate a smooth return to work for employees, and minimise health risks.
Main Duties and Responsibilities:
Execute daily administrative tasks such as scheduling appointments, reception duties, compiling files, and scanning.
Maintain records on the OH management system, ensuring all information is accurate and up-to-date.
Answer telephone, email, and face-to-face inquiries, providing appropriate advice and support.
Assist clinical teams in delivering superior service to enhance the client experience.
Collaborate with Admin Managers to produce data reports and share information with stakeholders.
Engage with visitors, ensuring they pass the required security checks and support site inspections.
Monitor daily workflow and alert relevant clinicians to ensure prompt action is taken.
Manage the diaries of the occupational health advisory teams, ensuring service delivery KPIs are met.
Undertake additional tasks as directed, including potential travel to different locations within South Yorkshire Police.
Experience, Skills, and Training Required:
Passion for excellence and high standards of client care.
Excellent written and verbal communication skills.
Strong organisational skills with the ability to manage multiple tasks effectively.
Self-motivated with a keen attention to detail.
Proficient in electronic systems, including email, Word, Excel, and internet applications.
Previous experience in administration duties to a high standard and in a customer service environment.
Understanding of client confidentiality and GDPR compliance.
Experience in an Occupational Health/medical setting is advantageous.
Familiarity with eopas would be a plus.
Continuous improvement mindset-always seeking ways to enhance processes and customer journeys.
Qualifications:
GCSEs in Maths and English.
Why Join Us?
Opportunity to make a meaningful impact within a supportive team.
Commitment to equality and diversity-applications are welcomed from all sections of the community.
If you are ready to take on a rewarding role that combines administration, customer service, and healthcare, we want to hear from you! Apply now to join our client's dynamic team and be part of a vital mission in promoting employee wellbeing.
Note: This role is subject to Police Vetting, and candidates must have been continuously residing in the UK for a minimum of 3 years.
Apply Today!
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