Your newpany
Are you a payroll expert who thrives on delivering exceptional, customer-focused service? Do you enjoy problem-solving, system integration, and driving continuous improvement? If you take pride in accuracy,pliance, and getting payroll right first time, this role offers the perfect blend of challenge, ownership, and reward. This is a hands-on position where you’ll have the responsibility to run a high-quality payroll service, lead innovation and champion excellence across the organisation. You’ll bring your expertise in Payroll Systems, HMRC legislation and lead on all TPS and LGPS requirements, managing returns, queries, and ensuring we remain fully return, you’ll receive apetitive salary and excellent is a unique opportunity to apply your passion for the hands-on side of payroll, whilst being rewarded for your expertise. With line management for a single team member, you get all the benefits, without the responsibility for a large payroll team. Allowing you to focus on what you do best: delivering an outstanding payroll service and using your technical expertise to make a real impact.
Your new role
About the role:
As our Payroll Service Manager, you will:
• Own the full payroll and pensions service for the Group — end to end, every cycle, every detail.
• Act as the organisation’s payroll expert, ensuring accuracy,pliance, and a service colleagues can rely on.
• Streamline and modernise processes, systems, and reporting, shaping a smarter, future-focused payroll function.
• Lead on all TPS and LGPS requirements, managing returns, queries, and ensuring we remain fully audit-ready.
• Drive improvements and innovation, enhancing the payroll experience for every colleague and manager.
If you love being trusted to run things, this role gives you the autonomy and scope to shine.
What you'll need to succeed
Who we are looking for:
You’ll bring solid end-to-end payroll experience — ideally including TPS and LGPS — along with strong knowledge of payroll ’ll be confident working with systems and data, able to interpretplex reports, andfortable making sound, independent decisions. Above all, you’ll be proactive, reliable, andmitted to delivering an excellent service to colleagues across the Group.
What you'll get in return
• Generous annual leave entitlement (34-43 days per annum inclusive of bank holidays, depending on role and length of service) and up to 5 additional days leave at Christmas.
• Localernment Pension Scheme (LGPS) with Employer Contributions
• We are a listed body on the Modification Order –e work for us without a break and protect your accrued continuous service to date.
• 2 Wellbeing days per year, paid days off that empower our employees to recharge, reflect or simply enjoy time as they choose – because your wellbeing matters.
• Access to a number of other employee benefits including, aprehensive Health and Wellbeing programme, 24/7 Online GP access with NHS registered doctors, employee assistance programme, discounts at high street and online retailers, free on-site parking, plus many more.
This role is a full-time position based in Stockton on Tees, with some travel between Group sites expected. But with multiple sites in the Group, they can be flexible with your primary base to suit candidate preferences.
Monday to Friday (start and finish times can be discussed)