Business Operations Manager @ digx | We're hiring!
Senior Business Analyst – Life & Pensions | TOM Specialist | Fixed Term Contract
Location: Telford
Contract Type: Fixed Term Contract (6 months with potential extension)
Start Date: ASAP
We're seeking a Senior Business Analyst with deep Life & Pensions expertise and proven success in Target Operating Model (TOM) design and delivery. This high-impact fixed-term role requires someone who can operate at a strategic level, engage confidently with senior stakeholders, and deliver measurable value from day one.
Key Responsibilities
* Lead business analysis across TOM workstreams, driving Life & Pensions transformation initiatives
* Operate at senior level, shaping strategic direction and influencing critical decision-making
* Define and document comprehensive TOM artefacts, including operating model components, capability maps, process models, and governance frameworks
* Partner with cross-functional stakeholders across business and technology to capture and document high-level requirements
* Conduct thorough current vs. future state analysis, identifying critical gaps and transformation opportunities
* Design and facilitate strategic workshops, stakeholder interviews, and analytical deep-dives to support TOM design and implementation
What We're Looking For
* Extensive Life & Pensions domain knowledge – essential for navigating complex regulatory and operational requirements
* Proven track record delivering within TOM programmes, with hands-on experience creating TOM artefacts
* Demonstrated ability to operate at strategic/executive level, moving beyond tactical analysis to drive transformation
* Exceptional communication and stakeholder management capabilities
* Self-directed professional who thrives in fast-paced, change-driven environments
What We Offer
* Competitive salary package with pro-rata benefits
* Flexible hybrid working arrangements
* Opportunity to work on strategically critical transformation programme
* Direct exposure to executive leadership and senior stakeholders
* Professional development opportunities within a high-performing team
* Potential for contract extension based on performance and business needs
About This Opportunity
Join a high-performing team driving a strategically critical programme with direct executive sponsorship. This fixed-term contract offers an exceptional opportunity to architect the future operating model of a major business division, with significant visibility and lasting impact on the organisation's transformation journey.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Contract
Job function
* Job function
Analyst and Consulting
* Industries
IT Services and IT Consulting, Pension Funds, and Financial Services
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