Overview
In this role, you'll support customers who prefer digital engagement over face-to-face interaction. Your focus will be on promoting and selling products, services, and solutions offered by the Discrete Automation / Fluid and Motion Control Business Unit.
Responsibilities
* Develop accounts with potential through proactive sales activities, including cold calling, cross-selling, and upselling.
* Focus on customer retention and long-term relationship building.
* Prepare customer quotations that are on time, technically accurate, commercially verified, offering the best all-round solution.
* Move/train transactional accounts on the online shop to enhance efficiency.
* Make sure customers' daily requests are taken care of (prices, delivery times, requests, etc.).
* Maintain accurate and complete records in CRM.
* Ensure that purchase orders are commercially complete and accurate before processing for order entry in accordance with relevant procedures.
* Provide advice on technical solutions and benefits.
* Communicate with manufacturing locations for queries regarding lead-time, specials, etc.
* Attend customer meetings as required, including customer site visits.
* Ensure activities are carried out in line with agreed departmental KPIs.
* Attend relevant technical and commercial trainings to maintain a high level of product and process knowledge, including new products as and when released.
* Comply with local and international Emerson Trade Compliance and Quality Management procedures, as well as the Emerson Ethics policy, with respect to all business activities.
* Other responsibilities as reasonably required.
Who You Are
The ideal candidate blends technical expertise with a proactive sales mindset, comfortable with both relationship building and seeking new business.
* Open and positive, with a "can-do" attitude in good and bad times.
* Not afraid of cold calling and proactively developing accounts.
* Able to effectively communicate in various settings, partnering with others to get work done.
* You act with a clear sense of ownership.
Requirements
* Minimum of 2 years relevant work experience.
* CRM & MS Office tools.
* Affinity towards technology.
Preferred Qualifications
* Bachelor degree or equivalent in a relevant engineering field.
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe in diverse teams, working together, are key to driving growth and delivering business results.
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