Pertemps are working with our client based in Foston, Derbyshire who are looking for an Administrator to join their team on an on-going temporary basis. The right candidate will be a capable, strong administrator who can deal with customers on the phone within a busy role.
Reporting to the Admin Support Manager, the Administrator has responsibility for ensuring the daily running of the inbound / outbound operation. The successful candidate will have a flexible approach to working in an integrated team environment and be a driver of change.
You will play a vital role in shaping the culture and approach of the team and supporting and developing the team through leading, coaching, and communicating - facilitating a focus on business excellence and continuous improvement of operational efficiency and customer service.
Duties & Responsibilities:
1. Ensure compliance with company, industry and legal standards is adhered to across the function.
2. Communicate with all departments for a smooth-running operation.
3. Control the Inbound Diary, making sure that suppliers are notified of their forthcoming slots.
4. Correctly input delivery discrepancy information that can then be sent to the customer
5. Manage the use of systems applications, so that the operation achieves maximum efficiency levels.
6. Ensuring management information is supplied to agreed timescales and standards of accuracy
7. Build positive customer relationships and respond to customer requests.
8. Complete Customs activities in line with regulations.
9. Promote high standards of hygiene and housekeeping and ensure compliance to all legislative Health & Safety requirements.
10. Promoting and ensuring a consistent, fair, and thorough approach to the implementation of human resources policies and procedures.
The Key requirements of this role include:
We would welcome applications from candidates able to demonstrate the following:
11. Excellent analytical, problem solving and project management skills
12. Ability to deliver to tight deadlines in an organized and informed manner
13. Ability to question, challenge and deliver continuous processes improvements.
14. Demonstrate people development, communication, and teamwork skills.
15. Exposure to operating within a commercial environment sufficient to develop commercial understanding.
16. A good level of IT literacy.
17. Knowledge of Health and Safety and Legal compliance
Hours of work are:
The role is 3 shifts rotating - 06:00 - 14:00, 14:00 - 22:00, 22:00 - 06:00 - Paid lunch breaks.
Interested in this opportunity as an Administrator? Then please click apply now!